Free Shipping
At 24goodz.com, we cover all shipping costs, so no additional shipping fees will be charged on your orders.
Please note: additional shipping costs may apply when ordering individual parts outside the warranty period.
Netherlands – Free shipping
Delivery Time
Total delivery time = processing time + shipping time
All estimated delivery times are based on real data collected from previous orders and are approximate for reference.
- Processing time starts from the moment you place your order
- Orders are usually processed within 24 hours
- Once processed, your order will be shipped
- Products are shipped from Germany
| Country | Shipping Method | Processing | Shipping | Total |
|---|---|---|---|---|
| Netherlands | Free shipping | max. 24h | 1–2 business days | 2–3 business days |
Please note
- All outgoing packages undergo a quality check before leaving the warehouse to ensure our high standards. This may cause slight delays.
- Shipping times may be affected during holidays, as carriers operate on limited schedules. This is beyond our control. Normal service resumes immediately after each holiday.
- Incorrect address details or similar issues may lead to delivery delays.
What if I refuse my delivery?
If an order is returned to us, we will contact you to arrange re-delivery or cancellation. No additional costs will be charged.
Shipping Confirmation
24goodz.com strives to ship your order within the stated timeframe. Once your order has been shipped, you will receive a unique tracking code via email.
No Additional Taxes
Our customers do not need to pay import duties or similar charges. VAT (Value Added Tax) is already included in the product prices displayed on our website.
Courier Services
We work with multiple courier companies such as DPD, GLS, and UPS.
Address Changes
We are unable to change the delivery address once the order has been shipped.
If you wish to change your address, please contact us immediately after placing your order via support@24goodz.com
Please note: we cannot guarantee that changes are still possible due to logistical processes.
Cancellations
If you change your mind before your order has been shipped, we can accept cancellations at any time prior to shipment.
If your order has already been shipped, please refer to our return policy.
Damaged Packages
If you notice that a package is damaged during delivery, please refuse the package if possible and contact our customer service via support@24goodz.com
If the package was delivered in your absence, please contact our customer service for further assistance.
Order Pickup
Unfortunately, it is not possible to pick up your order.
Questions about your shipment?
Please contact our customer service at support@24goodz.com — we are happy to help.
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